SMOU is the personal mobility app of Barcelona that provides you information and services to make easy for you to move around the city. All the services in a single app.
With SMOU, you can use all these services:
Endolla Barcelona: recharge your electric vehicle from your mobile phone. You can also locate and reserve the charging points in advance.
Taxi: book and pay for your taxi with the app and move around the city in a sustainable way with Taxi Ecològic's 100% electric and hybrid fleet.
Parking via app: access the off-street car parks with the automatic number plate recognition system, without having to take a paper ticket. There’s no need to go to the tickets machine, you can pay for your stay with your mobile phone!
Parking meter: pay for regulated on-street parking quickly, comfortably and without waiting. You pay only for the time you use it, without extra costs and without having to go to the parking meter. You can use it in Barcelona, Badalona, Castelldefels, Esplugues de Llobregat, El Prat de Llobregat, Gavà, l’Hospitalet de Llobregat, Montgat, Sant Adrià de Besòs, Sant Boi de Llobregat, Sant Joan Despí, Sant Just Desvern, Santa Coloma de Gramenet and Sant Vicenç dels Horts.
Barcelona Residents: if you are an AREA's resident user in Barcelona city, manage your tickets to park at the Green parking spaces or the ones only for residents. With smou you will be able, for example, to get a ticket, extend the existing ones, cancel a complaint, save the vehicle's position, etc.
Bicing: plan your route, reserve bikes and take them with SMOU. Also, you’ll be able to see how many bikes there are in the station and whether they are electric or mechanical.
You can also check your subscription status and journey history.
Also, you can find on SMOU:
- Map of bike lanes and pacificated streets.
- Check the timetables, stops and stations of public transport.
- Location of Blue and Green parking spaces.
- Availability of parking spaces in Barcelona car parks.
- Shared mobility vehicles aggregated in one single map.
- Barcelona’s Municipal Towing Service notifications.
Yes, SMOU is an app that will constantly evolve to always offer users the best available transportation options.
You can download the app for free from the App Store or Google Play.
The app is free to download. The cost of using the different services (Bicing, Parking meter, Barcelona Residents, Parking via app, Endolla Barcelona and Taxi) is determined by the relevant operator.
To use vehicle sharing services, you need to register in all the operators separately. Once you have registered, you can select the vehicle you want to use and SMOU will redirect you automatically to the appropriate app.
You can check and download the statements you want from your user area or from the “Operations History” section of the app.
A l'apartat 'Consum' del menú lateral pots consultar i descarregar els extractes que desitgis. També ho pots fer des de la teva zona d'usuari al web www.smou.cat.
In the 'Consumption' section of the side menu, you can check and download the statements you wish. You can also do it from your user area on the website www.smou.cat.
You can contact us by filling out the contact form on SMOU's website, or by calling the B:SM customer service number (+34) 93 700 68 44. You can also do so through the app, by clicking on the “Technical Support” option in the “Information and Help” menu and we will reply within 48 working hours.
You can use the app on any Android device with version 8.0 or higher, or any iOS device with version 15 or higher.
If there is a technical issue with any of these services: Bicing, Parking meter, Barcelona Residents, Parking via app, Endolla Barcelona or Taxi, you can choose the “Technical Support” option on the app’s “Information and Help” menu, where you will find a form to fill in with your request.
If you have a technical issue regarding the other vehicle sharing services, you must contact the appropriate operator directly. SMOU takes no responsibility for the services rendered by these collaborators, their fees or any incidents that may occur.